Shipping Information

Your petit figurine will usually be shiped within 2 weeks. Please note that your order may be delayed if the headshots you submited are not satisfactory and we need to contact you requesting additional headshots.

We use the most reliable carriers in the business to make sure your petits get to you fast and safely. Shipping cost depends on your location and on the weight of your order. We provide you with a choice of shpping options during the checkout process.

We will send you an email notification with tracking information confirming your petit has been shipped.

International Delivery

We ship petit figurines worldwide, but please keep in mind that customs clearance and duties, whenever required, are your responsibility.


Factory Pick-Up

We only accepts orders placed online (sorry, no e-mail orders), but you are welcome to pick up your order at our factory located at 2028 Harrison Street # 107, Hollywood Fl..

If you would like to come over to pick you your order and avoid delivery charges, please select the “Factory pick-up” option during the checkout process. We will notify you by e-mail when your order is ready for pick-up – please wait for our notification.

Pick-up hours are 2 PM to 6 PM, Mondays through Fridays  After receiving your pickup notification, please make a pick-up appointment by replying to our notification e-mail or by calling our customer service team.

Our address is
2028 Harrison Street # 107
Hollywood FL 33019

You will need to bring the card you have used for payment or a valid photo ID along with your order number in order to pick up your order. If you have designated a pick-up agent, they will need to bring the order number and a valid photo ID.